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Shipping Policy
SHIPPING INFORMATION
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
· Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 3-5 working days after the order is placed.
· Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
Shipping cost description
1.Order Processing Time：3-5 days
( Processing time will be longer in holidays)
2.Delivery Time: 15-25 days
1.Order Processing Time：3-5 days
( Processing time will be longer in holidays)
2.Delivery Time: 15-25 days
A Family Business Since 1997
Luviacamp started as a outdoor gear shop in 1977. We have grown into an industry‐leading retailer with over 175,000 Camping, Fishing, and Outdoor products.
Record‐Breaking Click‐to‐Truck Shipping Time
Other companies may say they have fast shipping, but at Luviacamp, we actually mean it. Of course we don't ship every package in one day, but that's our record — just one day between the time you click "place order" and when your package goes on the truck.
Over 99.9% Order Accuracy
With Luviacamp, you'll get exactly what you ordered, period! Our Nitro Express shipping system delivers unparalleled accuracy and our record one day click‐to‐truck shipping speed.
Founded Luviacamp Wellness Foundation in 2006
The Luviacamp Wellness Foundation is a leading nationwide supporter of senior outdoor sports and wellness programs. The founders of Luviacamp set up this foundation to deliver long-term financial backing for senior outdoor clubs across the United States. Foundation endowments cover costs including outdoor camping gear, fitness supplies, event registration fees and road-trip travel expenses for elder activity groups.
Built to Baldrige Award-Grade Quality Standards
Our products are engineered following the core standards of the Malcolm Baldrige National Quality Award, America’s top national quality honor bestowed by the U.S. President for outstanding craftsmanship and reliable performance. President for outstanding craftsmanship and reliable performance.Our persistent focus on premium build and consistent performance guarantees a satisfying purchase for every camping enthusiast who chooses Luviacamp.
Industry‐Leading Retailer
From our start as a small tent shop, we've grown into one of the best‐run businesses in America and one of the most successful and respected businesses in our industry. But, we are still a family‐, Veteran‐, and American‐owned business located in North Brooklyn NYC.
